THE US CLOSET
Customer Care
Customer care
Choose available products, select your color or print and size, and review your bag before checkout.
Shipping
Standard shipping to the United States costs $4.99. Estimated delivery: approximately 15 days. Final shipping charges, discounts and any applicable taxes are confirmed at checkout. Shipping outside the US varies by destination. If your destination has no available shipping option, contact us before placing an order.
For questions about processing or split shipments, contact us before ordering. A shipping price alone does not confirm a delivery date.
Returns & exchanges
Please contact us before ordering to confirm return eligibility, the return window and any applicable return or exchange costs. Obtain return instructions and the return address before sending an item back.
Frequently asked questions
How do I buy two pieces?
On the product page, choose your print or color, size and quantity. For two identical pieces, set quantity to 2. To buy different prints or sizes, choose another print and set its size and quantity separately.
Where is the size chart?
Open the size guide on the product page. Compare the measurement type carefully: garment measurements should be compared with a similar item that fits you. Contact us if a measurement is missing or unclear.
How do I get help?
Email mina.basicstore@gmail.com or use our contact form. Include your order number for order questions. Never send payment card details or passwords.